Who Meals Direct serves
Meal service is available to members whose program has confirmed eligibility and authorized home-delivered meals. A Medicaid home and community-based services program, often called a waiver, may include this support. Each state sets its own rules. See Medicaid.gov's explanation of waiver programs.
Your plan or service coordinator confirms coverage and meal authorization. Contacting Meals Direct does not approve benefits or start delivery.
Where we serve
Meals Direct serves members in Pennsylvania, New Jersey and New York, with offices in Philadelphia, Allentown, Pittsburgh, Pennsauken and Albany. Use our locations page to find your state team and confirm service for the member's address.
Meal formats and menus
Available formats include hot meals, frozen meals and specialty fresh meals. Options vary by area and program. Your state team can explain the formats and handling instructions that apply to your service.
Browse our Pennsylvania meal examples and nutrition facts. Menus include American, Spanish, Chinese, Vietnamese, Cambodian, Soul Food, Italian and Middle Eastern choices. For current New Jersey or New York menus, contact the state team.
How to get started
- Find your state team. Have the member's ZIP code and program or plan name ready, if known.
- Confirm authorization. Ask the service coordinator or case manager what approval is needed.
- Discuss meal choices. Confirm formats, menus and any needs the team must review.
- Confirm delivery arrangements. Ask what happens next and who will follow up before making delivery plans.
Keep health details, ID numbers and case information out of public comments. Ask staff which private channel to use for documents.
