How can we help?
Call our team
267-606-1901hello@mealsdirect.foodOffice hours
Monday to Friday
8:30 AM to 5 PM Eastern
Allentown: 8 AM to 4 PM Eastern
Office locations
Contact FAQs
What are your office hours?
Philadelphia, Pittsburgh, New Jersey and New York: Monday to Friday, 8:30 AM to 5 PM Eastern. Allentown: Monday to Friday, 8 AM to 4 PM Eastern. Offices are closed on weekends.
Can I request a call after hours?
Yes. Leave your name and phone number in the callback form. Our team can follow up during office hours.
How do service coordinators make a referral?
Contact the Service Coordinator Department for referrals, documentation, authorization and client setup. Staff will explain the required paperwork.
Where do I send required paperwork?
Ask staff for the approved submission process. The callback form does not accept documents.
Can I use the website in another language?
Choose a language at the top of the page. The website offers 11 language choices. Ask our team about available language assistance by phone.
What happens when I request a call?
Your contact details are sent to the Meals Direct follow-up team. Quiz answers are not sent. Requesting a call does not enroll you in a service or subscribe you to marketing texts.